![]() (It’s available only to US consumers at this time.) What about the Mac App Store? For now, PayPal gives you the option to generate a virtual credit card number so that you can use your PayPal funds with any online merchant even if they don’t support PayPal. We’re hoping to add full PayPal support at a later date. Please tell us the email address you used for the purchase. We can refund most purchases provided you email within 90 days of purchasing the app. If it does eventually break due to an unexpected change in the OS, you can decide whether you want to purchase the latest version. So we think your copy of Arq 7 will continue to work for a very long time. No app is guaranteed to work forever, but Arq 7 for macOS is Big Sur- and Monterey-compatible and runs natively on Apple Silicon as well as Intel, and Arq 7 for Windows is compatible with Windows 10 and Windows 11. What if an OS update breaks my copy of Arq 7? ![]() We’ll do everything we can to make it right whether your 12-month updates window has expired or not. What if I’m experiencing a problem with Arq 7?Įmail us at We’ll do everything we can to make it right, as we always have for the past 12+ years. Log into and you can sign up for or cancel auto-renewal. If you don’t want to pay for additional updates, you can uncheck a checkbox in Arq’s preferences and you won’t receive notifications after your 12 months of free updates has ended. If you want to wait until there’s a feature you want, that’s fine. There’s no penalty if you opt out of auto-renew and later choose to purchase another year of updates when it makes sense for you, no matter how much later that is. If you opt in to auto-renew, you’ll be charged $25 per computer ($40 for the family pack) after each 12-month period, and you’ll be supporting our ongoing development efforts (thanks!). In fact it’s just like previous Arq updates if you opt out of auto-renew and purchase an upgrade whenever you decide it’s time. Isn’t this more expensive than previous Arq updates? With Arq 7, we can release new features the moment they’re done. We’ve always wanted to just add features as soon as they’re done, but we had to hold back new features to roll them into paid major upgrades. ![]() Since 2009 we’ve been selling Arq licenses with free minor updates and paid major upgrades (Arq 2, Arq 3, Arq 4, Arq 5, Arq 6). We also offerred it at our web store for several weeks after launch. In fact, Arq 6 licenses are upgraded to Arq 7 for free – just install Arq 7 with your Arq 6 license code and Arq 7 will upgrade it for you.Īll Arq 5 licensees were sent an email with a link to receive discount pricing on Arq 7. Is there a discount for Arq 5 or Arq 6 licenses?
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